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Emirates Reviews

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Overall Rating

5.0
8 Reviews
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About Emirates

Emirates.com is the official website of Emirates Airline, a Dubai-based international aviation company. The website offers a wide range of products and services.

For passengers, the website provides the ability to book flights, check flight status, and manage reservations. The in-flight experience is a major focus, with information about the amenities and services available on each flight. This includes details about the seating, meals, entertainment options, and more.

In addition to passenger services, Emirates.com also provides freight transportation services. Businesses can book cargo space on flights, track shipments, and manage their accounts.

The website also features the Emirates Official Store, where customers can shop for branded merchandise. This includes model aircraft, travel accessories, clothing, and more.

Emirates.com also provides information about the company's loyalty program, Emirates Skywards. Members can earn and redeem miles for flights, upgrades, and other rewards.

Finally, the website provides comprehensive customer support, including help with reservations, baggage policies, and more.

Please note that the specific products, services, and features available may vary depending on the route and aircraft configuration. Operational requirements may also cause last-minute changes to the aircraft used on scheduled flights.

For more detailed information about specific services or requirements, it is recommended to contact Emirates directly or visit their website..

Emirates Pros & Cons

Pros of Emirates:

  1. Entertainment Options: Emirates offers an extensive selection of movies, TV shows, and music with up to 6,500 channels available in every class.
  2. Comfortable Seating: The airline provides generous seat spacing and pitch, making long-haul flights more comfortable.
  3. Excellent Food Menu: Emirates is known for its excellent in-flight food and dining experience, with gourmet meals inspired by the destination.
  4. Outstanding Hospitality: The crew is often described as attentive, professional, and genuinely friendly, enhancing the overall travel experience.
  5. In-Transit Hotel: For long layovers, Emirates offers a free in-transit hotel stay, meals, and a short-term visa for qualifying tickets.
  6. Sustainable Amenities: Emirates emphasizes sustainability with stylish and sustainable amenities.
  7. Skywards Loyalty Program: The Emirates Skywards loyalty program offers various benefits and rewards for frequent flyers.

Cons of Emirates:

  1. Customer Service Issues: Many customers have reported poor customer service, including difficulties with refunds and cancellations.
  2. Wi-Fi Reliability: There have been instances where the in-flight Wi-Fi did not work, which can be frustrating for business travelers.
  3. Flight Delays: Some passengers have experienced flight delays, which can impact their travel plans.
  4. Limited Alliance Benefits: As Emirates is not part of any airline alliances, frequent flyers may not be able to use their miles across different airlines unless they are traveling within the Middle East.

Overall: While Emirates offers many positive aspects such as excellent entertainment options, comfortable seating, and outstanding hospitality, it also faces challenges like poor customer service and reliability issues with Wi-Fi.

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Emirates Customer Reviews (8)

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Marilyn Carter
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Feb 12, 2023
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Feb 11, 2023
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Feb 10, 2023
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Feb 7, 2023
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Feb 7, 2023

Emirates Customer’s Q&A

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Emirates Features and Benefits

Key features and benefits of emirates.com include:

  • Immersive Experience: Explore cabins in 3D and get the full Emirates A380 and Boeing 777 experience.
  • Onboard Wi-Fi: Choose from data plans to stay connected throughout the flight.
  • Comfortable Seats: From leg room and generous seat pitch, to lie-flat comfort in every class.
  • Gourmet Meals: Taste the flavors of your destination before you arrive.
  • In-flight Entertainment: Up to 6,500 channels of entertainment to enjoy from the most comfortable seats in every class.
  • Amenity Kits: From soothing eye masks to a refreshing fabric mist, comfort is covered in every class.
  • Loyalty Program: An award-winning loyalty program designed to make every flight more rewarding.
  • Innovative Features: An onboard shower spa, virtual windows, Zero Gravity seats, and an app that helps plan your trip, from booking tickets down to creating your custom onboard playlist.

These features and benefits are designed to enhance the travel experience for all passengers. Enjoy the journey!

Emirates Pricing

Emirates.com offers various pricing options for different classes of travel:

  • Economy Class:

    • Return trips between 02 Nov 2024 and 31 Mar 2025:
      • Tehran (IKA): From USD 1040*
      • Nairobi (NBO): From USD 1049*
      • Cairo (CAI): From USD 1068*
      • Kochi (Cochin) (COK): From USD 1078*
      • Sialkot (SKT): From USD 1091*
      • Chennai (Madras) (MAA): From USD 1098*
      • Bangkok (BKK): From USD 1136*
      • Hyderabad (HYD): From USD 1160*
      • Singapore (SIN): From USD 1180*
      • Kolkata (CCU): From USD 1260*
      • Malé (MLE): From USD 1285*
      • Jeddah (JED): From USD 1287*
      • Kathmandu (KTM): From USD 1345*
      • Dhaka (DAC): From USD 1402*
      • Thiruvananthapuram (TRV): From USD 1420*
      • Johannesburg (JNB): From USD 1436*
      • Manila (MNL): From USD 1473*
      • Colombo (CMB): From USD 1485*
      • Seychelles (SEZ): From USD 1940*
      • Ahmedabad (AMD): From USD 2148*
  • Premium Economy:

    • Return trips between 10 Dec 2024 and 31 Mar 2025:
      • Mumbai (Bombay) (BOM): From USD 3265*
      • Bengaluru (Bangalore) (BLR): From USD 3480*
  • Business Class:

    • Return trips between 08 Nov 2024 and 31 Mar 2025:
      • Beirut (BEY): From USD 4202*
      • Amman (AMM): From USD 4235*
      • Cairo (CAI): From USD 4294*
      • Tel Aviv (TLV): From USD 4305*
      • Nairobi (NBO): From USD 4707*
      • Mumbai (Bombay) (BOM): From USD 5078*
      • Bengaluru (Bangalore) (BLR): From USD 5158*
      • Jeddah (JED): From USD 5306*
      • Chennai (Madras) (MAA): From USD 5496*
      • Dubai (DXB): From USD 5534*
      • Malé (MLE): From USD 5670*
      • Tehran (IKA): From USD 5766*
      • Entebbe (EBB): From USD 5795*
      • Hyderabad (HYD): From USD 6031*

For more detailed information, including optional services and baggage fees, refer to the Emirates website.

About emirates.com Payment Method?

Emirates.com offers a wide range of payment options for booking flights online. These include Alipay, Bank Transfer: Online, Bank Transfer: Real-Time, Boleto Bancario, China UnionPay, Emirates NBD, Other Debit/Credit Cards, PayPal, Visa Checkout, Visa or MasterCard, Western Union, and Wire Transfer. The availability of these payment methods may depend on the user's currency, location, bank, card, or account details. For instance, Alipay is available for users based in China, Boleto Bancario for those in Brazil, and Emirates NBD for those in the UAE. Other Debit/Credit Cards may be used depending on the country of flight departure. It's also possible to pay with Visa or MasterCard in any of 14 major currencies. Western Union and Wire Transfer are other options, with tickets issued once payment confirmation is received. For added flexibility, there's also a Hold my fare option that allows users to reserve a chosen flight fare for 72 hours.

Emirates FAQs

FAQ

Emirates Alternatives

Here are the top 10 alternatives to emirates.com:

  1. Etihad Airways
  2. Qatar Airways
  3. Lufthansa
  4. Fly Dubai
  5. Malaysia Airlines
  6. Turkish Airlines
  7. Saudi Arabian Airlines
  8. Cathay Pacific
  9. Qantas
  10. Air France-KLM

These airlines offer similar services and are considered strong competitors in the aviation industry. They provide a range of flight options, destinations, and in-flight services. It's always a good idea to compare prices and services across these airlines when planning your next trip. Happy travels!

FAQ

How To Open A Emirates Account?

To open an account on emirates.com, follow these steps:

  1. Visit the Emirates Skywards registration page.
  2. Fill in the required fields, including title, first name, last name, email, password, and date of birth. The name must be entered in English as it appears on the passport.
  3. Select the country/territory of residence, preferred language, country code, and enter the mobile number.
  4. An invite code can be entered if available.
  5. There are options to sign up to receive Emirates newsletters and special offer emails.
  6. After filling in all the details, agree to the Emirates Skywards programme rules and privacy policy.
  7. Click on Create an account.

Once the account is created, enjoy reward flights, upgrades, exclusive benefits, and more. Happy flying!

FAQ

How do I book a flight on emirates.com?

To book a flight on emirates.com, follow these steps:

  1. Visit the Emirates website.
  2. Click on Book a flight.
  3. Enter the location you're flying from and your flight destination.
  4. Enter your dates, class of travel, and the number of passengers.
  5. Select Search flights to continue with the online flight booking process.
  6. Choose a flight that suits your travel plans and proceed to book the ticket.

Remember to look out for the Best Price Guarantee mark to ensure you're getting the best flight ticket price. After booking your flight, you can also complete your trip with hotels and car hire options available on the website. Happy travels!

FAQ

About emirates.com Popular Products and Services?

Emirates.com offers a variety of products and services. The Emirates Experience provides specific services and amenities for your next trip with Emirates. Users can enter their flight number or departure and arrival airports to explore these services. An Immersive Experience is also available, allowing users to explore Emirates' cabins in 3D, including the full Emirates A380 and Boeing 777 experience. However, products, services, and features on actual flights may vary depending on routes and aircraft configuration. Operational requirements may also cause last-minute changes to the aircraft used on scheduled flights.

In addition, Emirates.com offers a Premium Economy class that users have been waiting for. Users can manage their booking, check what's on their flight, and check the flight status. There are also options for booking flights, car rentals, tours & activities, and vacations packages. Users can even pay in installments, avail meet & greet services, and airport transfers.

Emirates.com also provides information about featured destinations from various airports. Users can learn more about cabin features for First Class, Business Class, Premium Economy, and Economy Class. Information about Emirates' business, planet, people, and communities is also available on the website. Emirates believes in building long-term, successful business relationships based on honesty, fairness, and the strength of their products and services.

Please note that this information is based on the most recent data available and may be subject to change.

FAQ

emirates.com Return Policy?

Emirates.com has a detailed refund policy. Customers can request a refund for flights or related services such as lounge access or excess baggage. The refund is processed according to the fare rules at the time of ticket purchase. If a ticket was booked through a travel agent, customers can keep the original ticket and fly later, or request a refund. For tickets bought more than 24 months ago, customers need to use the refund form. If the ticket was bought within the last 24 months, customers should contact their travel agent for a refund.

As for the shipping policy, Emirates offers a range of services to cater to all cargo needs. They provide real-time shipment tracking, quotations for shipping cargo, and a dedicated e-SkyCargo user portal for accessing a complete suite of online services and performing various export and import shipping tasks. For baggage, customers can find out how much they can take on board, and explore helpful baggage services for items like sports or mobility equipment. The rules for carry-on baggage may have changed since the last flight and by destination, so customers are advised to check the latest updates before they fly. Sometimes, checked-in baggage can be delayed or damaged in transit, and Emirates offers assistance to help customers find or replace their bags. Customers can also buy extra baggage allowance online at a discount, saving time and money. If customers are flying with items like sports equipment, musical instruments, or mobility aids, they might be able to check in extra or oversized baggage on their flight. In Dubai, Emirates offers additional baggage services, including porter services and baggage storage. They can even take bags to and from customers' doorsteps. Some items can be dangerous to the safety of passengers or the aircraft, so customers are advised to find out the rules as well as specific regulations for the destination they’re flying to.

FAQ

What is the Emirates Skywards program?

Emirates Skywards is the loyalty program of Emirates and flydubai. It offers travel and lifestyle privileges, exciting moments, and memorable experiences. Being a member of this program offers benefits and experiences that will complement your lifestyle and make every trip more rewarding. You can earn Skywards Miles every time you travel, spend, stay, dine, and enjoy with a growing number of partners all over the world. These partners include hotels, airlines, car rental companies, retail & lifestyle outlets, and banks. You can also join Your World Rewards to earn Skywards Miles on your hotel stays and Mariott Bonvoyâ„¢ points on your Emirates flights. You can use Emirates Skywards miles to book award flights with Emirates and partner airlines, pay for upgrades or use miles and cash to purchase flights. You can also redeem miles on hotels or vacation packages, special event tickets through Skywards Exclusives, and use them for shopping or donate them through The Emirates Airline Foundation. Skywards is popular with frequent Emirates flyers for travel benefits and upgrade options. Instead of joining an airline alliance, Emirates has several partner airlines around the world where you can earn and redeem Skywards miles..

FAQ

What kind of merchandise can I buy at the Emirates Official Store?

At the Emirates Official Store, a variety of merchandise is available. This includes travel accessories such as wallets, bags, and organisers. There are also branded caps and tees from fashion-conscious lines. The store offers official NBA merchandise and First Class comforts like blankets and Hydra Active pyjamas. For those interested in aviation, there are Emirates model aircraft to collect. Other items include noise-cancelling headphones, an Emirates teddy bear dressed in a pilot's uniform, and Fly Emirates Polo Shirts. Please note that availability may vary.

FAQ

About emirates.com Prices and Cost?

Emirates.com offers a Best Fare Finder feature to help find the lowest price for flights to over 135 destinations. Users can select their departure and arrival airport, and the cheapest fare will be displayed. The website also provides a Featured Fares section that lists all current flight specials. For booking a flight ticket online, users need to enter the location they’re flying from, their flight destination, dates, class of travel, and the number of passengers. After selecting ’Search flights’, users can continue with the online flight booking process and book a flight ticket that suits their travel plans. Emirates also offers a Best Price Guarantee mark to ensure users are getting the best flight ticket price. Users can complete their trip with hotels and car hire options available on the website..

FAQ

How do I book a hotel on Emirates.com?

To book a hotel on Emirates.com, follow these steps:

  1. Visit the Emirates website.
  2. Look for the "Plan your trip" or "Book a flight" section.
  3. Under this section, find the option to "Book or reserve a hotel".
  4. You can book your stay before purchasing your flight, add it to your itinerary later through "Manage your booking", or even make a reservation without booking a flight.
  5. Log in to earn miles on your trips.
  6. You can book your stay or reserve accommodations with their partner booking.com and earn 1 Skywards Mile for every EUR 1 you spend.
  7. Ensure the correct Emirates Skywards membership number is entered into the booking to earn Skywards Miles.

Remember, bookings must be made via emirates.com in order to earn the Skywards Miles. Bookings made directly on Booking.com will not earn any Miles. Skywards Miles will be credited to the Emirates Skywards members account approximately eight weeks after check-out from the property. If Skywards Miles are not added to the members Emirates Skywards account, Skywards Miles can be claimed by logging in to the Emirates Skywards account and completing the online claim form.

Please note that all hotel bookings and payments made are organised by Booking.com and their terms and conditions apply. The hotel prices and Skywards Miles quoted are dynamic and subject to change. Local taxes may be levied and payable to the hotel at check-out. Bookings made via this Book a hotel page will not earn additional Skywards Miles with Emirates Skywards partner hotels. Hotel Loyalty programme tier status, points or privileges will not be extended on bookings made through this Book a hotel page..

FAQ

How can I book a flight on Emirates.com?

To book a flight on Emirates.com, follow these steps: - Go to the Emirates website. - Look for the Book a flight section. - Enter the location you're flying from and your flight destination. - Enter your dates, class of travel, and the number of passengers. - Select Search flights to continue with the online flight booking process. - You can then compare flight ticket fares and look out for the Best Price Guarantee mark to ensure you're getting the best flight ticket price. - Once you've selected your flight, you can complete your booking online.

Remember, you can also complete your trip with hotels and car hire through the Emirates website. Happy travels!

FAQ

Can you tell me more about baggage services at Emirates.com?

Emirates.com provides a range of baggage services. Passengers can find out how much baggage they can take on board and explore helpful baggage services. Information on how to fly with items like sports or mobility equipment is also available. There are rules for carry-on baggage and checked baggage. If checked-in baggage is delayed or damaged in transit, Emirates offers assistance to find or replace the bags. Passengers can buy extra baggage allowance online at a discount, saving time and money. For those flying with items like sports equipment, musical instruments, or mobility aids, they might be able to check in extra or oversized baggage on their flight. There are also baggage services in Dubai, including porter services and baggage storage. Emirates can even take bags to and from passengers' doorsteps. There is a guide to dangerous goods, detailing items that can be dangerous to the safety of passengers or the aircraft. Specific regulations for the destination passengers are flying to are also provided.

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